Shipping Policy
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When will I receive my order?
Delivery to most physical addresses typically occurs within 7-15 business days from the date the package is shipped, and often even sooner! Please note that occasional delays may occur due to high shipping volumes, international customs processes, or other factors beyond our control. We appreciate your patience and understanding as our carriers work to get your order to you as quickly as possible!
Free Standard Shipping
We are pleased to offer Free Standard Shipping with no minimum purchase required! Orders eligible for this option will typically be delivered within 7-15 business days. Please note that delivery times may vary based on your location and external factors.
When will I receive my tracking information?
You’ll receive tracking information via email or SMS within 2-5 business days of your order date, often sooner. Once shipped, you can use the tracking number to monitor your package’s status. If you don’t receive it within this timeframe or notice an issue, contact us for assistance.
What should I do if I am missing an item or if received defective or incorrect item?
We sincerely apologize if your order was lost, damaged, or not processed correctly. Please contact us immediately so we can resolve the issue as quickly as possible. Whether it involves offering a replacement or initiating a claim with the shipping carrier, we are committed to ensuring your satisfaction and providing the best solution.